SERVICES AND SOLUTIONS

WE PROVIDE SOLUTIONS TO YOUR BIGGEST CHALLENGES

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Revotech Networks can resolve your most challenging IT-related issues. We provide our clients with proposed resolutions to issues including tasks involved, timelines and cost. Revotech takes pride in executing projects with professional project management principles being sure to keep the client up to date on the status. If there are on-staff IT personnel, we will work closely with them to ensure a successful outcome.

We believe in providing solutions that will last and grow with our clients. This eliminates the need to constantly replace hardware/software and saves our clients’ money and downtime. We work with you in planning for new IT purchases. This allows us to recommend the right solution from the beginning and explain in detail so everyone understands what is being purchased and why.

We leverage many tools to help support our clients remotely. This shortens the time to resolution for our clients greatly while also saving money and being kind to the environment.

A DIFFERENT KIND OF MSP

Revotech Network’s approach to being a Managed Service Provider is different than most other IT consulting firms. We believe that managed services are beneficial for both the customer and the IT provider. We choose not to lock the customer into any sort of yearly contract, instead we rely on our all-around customer experience to retain our customers. We maintain requirements for our clients so that we can best protect and ensure smooth operation of their networks while protecting them from security threats or outages to the best of our ability.

SECURITY

Included in our managed services package is industry leading cloud antivirus and antimalware. Along with our firewall requirements we ensure the most secure networks for our clients to keep their confidential data secure. We want our clients to be as secure as possible while not hindering functionality for the users. Our technicians are network security specialists and have specialized in network security during their education and certification process. They live and breathe security and have a true passion for all things security related.

SUPPORT

We leverage many tools to help support our clients remotely. This shortens the time to resolution for our clients greatly while also saving money and being kind to the environment. We offer a helpdesk ticketing system and asset management to track many aspects such as software licensing and warranties of our client’s equipment. Each client has a personalized help desk portal to submit and view the status of their requests. Our support and response time is some of the best in the industry.

DATA BACKUP, DISASTER RECOVERY AND BUSINESS CONTINUITY

Revotech Networks utilizes the most advanced backup and disaster recovery solution available. Allowing clients to rest easy that all their data is backed up not only to a local device in their office but also to the cloud. In the event of a server outage our local device will run your latest backup as a virtual machine so you can continue to operate as though your servers were still operational ensuring almost no downtime in the event of a server failure. Going a step further, in case of a disaster scenario we are able to boot your latest backup in the cloud so you can operate without your physical office, allowing true business continuity. We take backup seriously at Revotech and require our clients have this backup system in place.

Let our experience serve you.