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Vancouver IT Helpdesk Services

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Industry Leaders Relying on Our IT Helpdesk Company in Vancouver

Maximize Your Business Productivity With Our Remote Helpdesk Services in Vancouver

Stop losing time, money, and productivity to IT issues with our trustworthy helpdesk support services.

Why choose Revotech Networks as your helpdesk services provider?

  • Reclaim control over your workday with managed helpdesk services that respond in under 30 minutes
  • Enjoy excellent customer service with four tiers of remote support from a team of seasoned technicians
  • See real improvements to incident management with helpdesk services backed by guaranteed service levels
  • Benefit from dependable on-site technical support when your service request can’t be resolved remotely
  • Never worry about IT issues with a ticketing system that won’t close tickets until they are fully resolved

Request a Quote For Our
IT Helpdesk in Vancouver

Revotech Networks Ltd.

IT Help Desk Services in Vancouver

1075 W Georgia St #2100, Vancouver, BC V6E 3C9, Canada
Request a Quote: (604) 990-2799

Call Now: 604-260-7007

Experience The Benefits of Our
Helpdesk Services in Vancouver

24/7/365 Helpdesk
Hardware and Software Support
Ticketing System

Round-the-Clock Reliable Support

Technical issues can cause major headaches and impact your productivity if not properly dealt with. We help you avoid these situations with dedicated IT helpdesk solutions that equip you with:

  • Ongoing system monitoring
  • Hardware and software support
  • Robust cyber and network security
  • Four tiers of technical support from expert technicians
  • And more

Fast-track your return to work when you rely on our IT helpdesk.

Solve Hardware and Software Issues Faster

Your business depends on various types of hardware and software daily. If one of them goes down or malfunctions, your productivity and service delivery could be at risk.

From installation and setup to troubleshooting, trust our remote helpdesk services to take ownership of your issues and resolve them quickly to ensure minimal impact on your workday.

For more complex issues, we can dispatch support teams to your location to provide you with on-site technical assistance.

Ensure Your Tickets are Handled Properly

When your end users send support tickets to the helpdesk, they should have complete confidence that their issues will be handled with care from start to finish.

We understand the frustration that unresolved tickets can cause. That’s why our managed helpdesk owns every ticket it receives to provide you with top-quality customer service every time.

Our technicians won’t close a ticket until it is fully resolved, ensuring that no issue ever goes untouched.

Testimonials

What Clients Say About Our Vancouver IT Helpdesk Company

The biggest benefit for us in enrolling in Revotech’s Managed IT Services is just that “Managed IT Services”.  Every aspect, every level, every question, every problem, every solution, it’s all managed and it’s all managed very professionally and reliably.  It’s very reassuring and very refreshing to know we have literally a one-stop shop for all our IT needs.
Compared to our previous IT provider, Revotech has Knowledgeable Responsiveness, plain and simple.  Initial set-up/transition was very thorough and easy. There is always very minimal time between ticket creation and resolution.  Tickets get rapidly escalated when required and the next tier is just as responsive.  It’s great, honestly!
If you are considering a new IT services company, do it!  Cross to the Revotech side!  You will not regret it!  Honestly, the best IT Service Group I’ve ever dealt with.
Mark CoderreCape Group
With Revotech, we have a dedicated team of IT professionals available directly to our staff at any time. We also get regular recommendations on IT best practices which ensures we are keeping up to date on the latest technology and at the same keeping our systems are secure and well protected.
The previous IT firm we worked with had only one IT professional – who was great, but wasn’t available, and probably didn’t have the capacity to take a more holistic view of our business’ IT needs. With Revotech, they have an entire team to support us.
It’s worth the peace of mind knowing that your IT systems are in expert hands.
Jessica MaloneyBC Building Science
The single largest advantage of working with Revotech’s team is the consolidated approach to IT infrastructure, hardware, training, life cycle management and staff support for IT issue resolution. The time saved with a 'one stop shop', and the level of comfort afforded to us supports efficiency within our business.  We have noticed substantial benefits in consistently planned IT projects, hardware replacement management and fast resolution of IT issues.
Revotech takes time to understand our business objectives, and their capacity to provide a full-service package saves us time and creates a consistent fleet that is easier to plan for, budget and support.
If you are looking for a new IT services partner, I would recommend that you keep track of the amount of time that you personally invest in IT support, and also look at the cost and frustration for when something goes wrong. Don’t repeat costly mistakes, consider another way of doing business and get in touch with Revotech.
Jennifer WestOHS Global Risk Solutions
With Revotech Networks, the single biggest benefit to our company is the Peace of mind (security, troubleshooting, etc.) that we have. We no longer have to worry, or even think about, technology issues in relation to our computers, network or connectivity.
Revotech’s responsiveness and their team’s attention to addressing our issues is impeccable.
Often IT Service companies, unintentionally or otherwise, speak to clients in a condescending manner. Revotech has always been courteous in addressing our issues and for that I would suggest the value and the peace of mind that you will get in working with Revotech.
Revotech is truly Tried and True!
Morgan TincherSmorgasbord Holdings Ltd.
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Our Numbers

Why Revotech Networks is a Leader Among Other
Helpdesk Service Providers in Vancouver

12+
Years of providing expert IT helpdesk services
65+ Years
Of combined industry experience from our IT experts
99.8%
CSAT score with our comprehensive remote helpdesk services

Unburden Your Workday With Reliable Helpdesk Support Services

Rapidly resolve issues with on-site and remote helpdesk services from Revotech in Vancouver

Request More Information
Vancouver IT Helpdesk Services

Your Single Source for Comprehensive Helpdesk Services

Relying on multiple sources for IT help desk services leads to confusion, overspending, and issues going unresolved.

We help you avoid those problems by acting as your one-stop shop for helpdesk services in Vancouver. Partner with us and save time and money with:

  • Guaranteed service levels
  • 24/7/365 technical support
  • Fast-acting end-user support
  • A comprehensive ticketing system
  • On-site and remote helpdesk services
  • Assistance from four tiers of technicians
  • And more

Make Hardware Issues a Thing of the Past With Hardware-as-a-Service (HaaS)

Did you know that 35% of businesses are completely unaware of the financial impact of hardware failure, and that the average interruption lasts for 230 minutes a day?

If your hardware is constantly prone to issues, rely on our Hardware-as-a-Service. As an extension of our IT help desk services in Vancouver, HaaS helps you:

  • Replace and upgrade obsolete or malfunctioning hardware
  • Reduce costs with fixed pricing for up-front hardware purchases
  • Deploy or remove hardware without impacting your long-term IT investments
  • Avoid maintenance and update challenges with support from our experts
IT Help Desk Services in Vancouver
IT helpdesk services in Vancouver

Avoid the Hassle of Long-Term Contracts with Our IT Helpdesk Support

When you outsource your IT help desk, you shouldn’t have to worry about getting locked into a long-term contract that doesn’t cover your needs.

We understand that issue at Revotech, which is why we avoid locked-in contracts for our IT helpdesk support services in Vancouver.

With no surprise invoices for on-site and remote support, plus a 60-day cancellation clause if you’re not satisfied, you’ll enjoy complete flexibility when you work with us.

FAQ

FAQs About Our IT Helpdesk Services in Vancouver

What makes your IT helpdesk services unique?

Unlike other providers, our helpdesk support services connect you with four tiers of technicians who help you resolve IT issues large and small.

This enables us to respond to and remediate most issues in under 30 minutes, allowing you to resume your workday as soon as possible.

Partner with us today and see why we’ve obtained a 99.8% CSAT score for our managed helpdesk services.

What are the benefits of using an IT helpdesk?

IT help desk services offer many benefits to your business, such as improved technical support for your end users and addressing technology challenges quickly.

Rather than relying on multiple points of contact or long waits on the phone for service, you get rapid support from four tiers of technicians who understand what you need.

How does your helpdesk service work?

When you outsource your IT help desk to Revotech, you get more than just fast-acting help desk support services.

Our services are backed by clear service level guarantees that include an average response time of under 30 minutes and 24/7/365 assistance from our team.

In addition, you can rest assured your IT problems are always in capable hands with four tiers of technicians who provide localized on-site and remote helpdesk services.

How much can I expect to pay for IT helpdesk support services?

There are numerous factors can affect the cost of your IT help desk services, including:

  • Your business’s size
  • The complexity of your IT challenges
  • The helpdesk services required to solve them

Get more information about our service pricing and how we can create a custom package for you by scheduling a consultation that includes a free, no-obligation quote.

About Revotech

Location

Revotech Networks Ltd.
IT Services & IT Support Vancouver, BC
2100-1075 Georgia St W
Vancouver, BC V6E 3C9 Canada
(604) 990-2799

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